TERMS OF USE GENERALLY
1.1
These General Terms and Conditions ("Purchase Terms") apply when you as a consumer ("You") place an order via www.evawiren.com An agreement is signed between you and evawiren. The terms are only applicable to you who are a consumer and who place orders via evawiren
1.2 evawiren.com and evawiren.se is a certified e-commerce / marketplace and follows rules and regulations for distance trading.
1.3
To be able to order at evawiren you must be 18 years of age. According to Swedish law, evawiren does not accept credit purchases for persons under the age of 18. evawiren reserves the right to deny or change your order in individual cases (for example, if You have provided incorrect personal information and / or have payment remarks).
1.4
evawiren cannot guarantee that the images of the artworks reflect the exact look or condition of the artwork.
CUSTOMER INFORMATION
3.1
evawiren recommends that you create a membership account before shopping on evawiren. When you register your membership account and / or place an order, you will be asked to provide certain personal information. You confirm that the information you fill in is correct and complete and is responsible for incorrectly filled in information. Information on evawiren´s processing of personal data can be found in evawiren Privacy Policy.
3.2
You are committed to ensuring that no one else can use your login information. You must not disclose the username and password to any unauthorized person and must ensure that the user name and password information document is kept in such a way that the unauthorized person cannot access the information. You must immediately report to evawiren if it is suspected that unauthorized access to your password. You are responsible for all purchases made with your login details if such notification is not made.
3.3 If evawiren suspects that you are abusing your membership account or login information or otherwise violates the Terms of Purchase, evawiren has the right to suspend you. evawiren also has the right to assign you new login information
PRICES, FEES AND PAYMENTS
4.1
Prices are stated in Swedish kronor and include VAT.
4.2 You can pay in the ways specified on evawiren and the payment is
made through Klarna. See complete terms for Klarna Checkout here.
DELIVERY AND TRANSPORT
5.1
Artworks for sale are normally delivered within the number of working days specified at evawiren Unless otherwise specifically agreed, the delivery will be made within 14 days.
(b) Damaged goods that are no longer in the same condition as at delivery.
6.3
In connection with an order for a work of art for which the right of withdrawal does not apply, you will receive clear information on this.
6.4
If you wish to undo the purchase, you must send a notice of this to evawiren via email eva.wiren@qente.se before the cancellation deadline has expired. You must enter your name, address and other relevant information, eg order number, invoice number and name of the artwork in the message.
6.5
When exercising the right of withdrawal, you pay the return freight. The cost for this is SEK 1,000 for original artwork and SEK 300 for Fine Art Prints. Original artwork is insured during the entire transport, should something presumably happen the entire value will be replaced. This extra insurance is included in the price of the return shipping. The artwork must be sent back within 14 days from the date the notice of exercise of the right of withdrawal was submitted to evawiren Returns of original artwork - You notify evawiren that you wish to return your newly purchased artwork via email eva.wiren@qente.se .
When this is paid, book a day and time suitable for pickup. You will receive all contact information from evawiren when you announce that you wish to return your artwork. -we arrives where the artwork is located, documents the condition and packages it correctly. - Then the artwork is transported back to evawiren Returns of Fine Art Prints via Postnord are as follows: - You notify evawiren that you wish to return your newly purchased artwork via email ieva.wiren@qente.se
6.6 When you cancel your purchase, evawiren repays the amount you paid for the artwork.
6.7 evawiren will refund the amount as soon as possible, but no later than within 14 days from the date evawiren received notice from the The refund will be made to you through the payment option you chose when you made your purchase.
WARRANTY AND CLAIM
7.1
The art presented at evawiren consists of artisanally crafted works of art and / or crafts that can have normal and different age effects. A unique work of art that is painted can have irregularities in color application which is not a fault but falls under artistic freedom. You understand and agree that the colors of the art presented at evawiren may appear different on different screens and may thus differ in color rendering in reality.
8.1
evawiren may link to other websites that are outside of evawiren´s control, and sites outside of evawiren´s control may link to evawiren. Although evawiren attempts to ensure that evawiren only links to websites that share evawiren´s personal data and security regulations under the Privacy Policy, evawiren is not responsible for the protection or confidentiality of information or personal information that you provide on other websites. You should exercise caution and read the privacy policy of the site in question.
FORCE MAJEURE
9.1
evawiren is not responsible for delays caused by circumstances that evawiren could not control such as, for example, general labor conflict, war, fire, lightning, terrorist attack, changed government regulation, technical problems, faults in electricity / telecommunications / data connections and other communications or delays in subcontractor services due to circumstances stated herein. These circumstances shall constitute grounds for exemption which result in exemption from damages and other penalties. If any such situation arises, evaiwen will inform you both at the beginning and at the end of the time of the current situation. If the circumstance has been longer than two months, both You and evawiren have the right to cancel the purchase with immediate effect.
11.1
If a competent court, authority or arbitration panel finds that any provision of these Terms of Sale is invalid or unenforceable, the provision in question and all other provisions shall be valid and enforceable to the extent permitted by applicable law. The provisions declared invalid or unenforceable will be replaced by relevant legal guidance and advice. APPLICABLE LAW AND DISPUTE
12.1
Disputes should primarily be resolved in consensus after discussion with evawiren.
12.2
If a dispute cannot be resolved in agreement with evawiren, you as a customer can contact the ARN (General Complaints Board), for which you can find more information on www.arn.se. In the event of a dispute, evawiren follows a decision from ARN or the corresponding dispute resolution body.
12.3
Disputes regarding the interpretation or application of these Terms of Sale shall be settled by a Swedish court under Swedish law with the Gothenburg District Court as the first instance.
Privacy Information for the AI Chat
When you use the AI chat on Eva Wirén’s website, the information you enter in the chat is processed in order to understand your question and provide a relevant response.
Use of the chat is voluntary, and you normally do not need to identify yourself. Do not enter payment card details, passwords, BankID codes, or other sensitive or confidential information in the chat.
Data Controller
Eva Wirén is the data controller for the processing of personal data in the AI chat.
Contact:
Eva Wirén / Q'ENTE ATELJÉ
Postgatan 4
Kronhuskvarteret
411 13 Gothenburg
Sweden
Email: eva.wiren@qente.se
What Data Is Processed?
Depending on how you use the chat, the following information may be processed:
The chat is designed not to collect contact details for the purpose of forwarding messages to Eva. If you wish to contact Eva personally, the AI assistant will instead direct you to her public contact details.
Why Is the Data Processed?
Personal data is processed in order to:
Eva’s legitimate interest is to provide a functional and secure digital customer service.
How Long Is the Data Retained?
The local chat session in your browser is stored only during the current browser session and is reset when all relevant tabs have been closed.
Conversations in the AI chat may be stored for up to six months for operation, troubleshooting, quality assurance, and security.
Data may be deleted earlier where required by the GDPR and may, in some cases, need to be retained for longer where required by law or in order to establish, exercise, or defend legal claims.
Who May Access the Data?
Eva uses technical service providers to provide and operate the AI chat. These providers may process personal data to the extent necessary to provide the service.
Personal data is not sold and is not used for targeted advertising or individual marketing profiling.
Processing Outside the EU/EEA
Personal data may be processed outside the EU/EEA through the service providers used for the AI chat.
Where specific safeguards are required, applicable transfer mechanisms under the GDPR are used, such as the European Commission’s Standard Contractual Clauses.
You can contact Eva if you would like more information about the safeguards used.
Your Rights
Depending on the circumstances, you have the right to:
Right to Object
Where processing is based on legitimate interests, you have the right to object to the processing on grounds relating to your particular situation.
Contact Eva at eva.wiren@qente.se if you wish to object or exercise any other data protection right.
