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    Terms of conditions

     

    TERMS OF USE GENERALLY

    1.1
    These General Terms and Conditions ("Purchase Terms") apply when you as a consumer ("You") place an order via www.evawiren.com  An agreement is signed between you and evawiren. The terms are only applicable to you who are a consumer and who place orders via evawiren

    1.2 evawiren.com and evawiren.se  is a certified e-commerce / marketplace and follows rules and regulations for distance trading.

    1.3
    To be able to order at evawiren you must be 18 years of age. According to Swedish law, evawiren does not accept credit purchases for persons under the age of 18. evawiren  reserves the right to deny or change your order in individual cases (for example, if You have provided incorrect personal information and / or have payment remarks).

    1.4
    evawiren cannot guarantee that the images of the artworks reflect the exact look or condition of the artwork. 

    AGREEMENT AND ORDER
    2.1
    In order to make a purchase via evawiren you must accept the Terms of Purchase. By accepting the Terms of Purchase, you agree to comply with the Terms of Purchase in full, and agree that you have accessed the information about personal data and consent to the use of personal data and cookies in accordance with evawiren´s Privacy Policy, see here
    2.2
    A purchase agreement is only entered into when evawiren has confirmed your order and you have received order confirmation from evawiren via e-mail. evawiren invites you to save this order confirmation for any contacts with evawiren customer service. You can cancel your order until it has been confirmed by Aevawiren If the order is canceled, then evawiren will refund any payments made by You or your payment or credit card company regarding the order.

     

    CUSTOMER INFORMATION 

    3.1
    evawiren recommends that you create a membership account before shopping on evawiren. When you register your membership account and / or place an order, you will be asked to provide certain personal information. You confirm that the information you fill in is correct and complete and is responsible for incorrectly filled in information. Information on evawiren´s processing of personal data can be found in evawiren Privacy Policy.

    3.2
    You are committed to ensuring that no one else can use your login information. You must not disclose the username and password to any unauthorized person and must ensure that the user name and password information document is kept in such a way that the unauthorized person cannot access the information. You must immediately report to evawiren if it is suspected that unauthorized access to your password. You are responsible for all purchases made with your login details if such notification is not made.

    3.3 If evawiren suspects that you are abusing your membership account or login information or otherwise violates the Terms of Purchase, evawiren has the right to suspend you. evawiren also has the right to assign you new login information

    PRICES, FEES AND PAYMENTS 

      4.1
      Prices are stated in Swedish kronor and include VAT.

      4.2 You can pay in the ways specified on evawiren and the payment is
      made through Klarna. See complete terms for Klarna Checkout here.

      DELIVERY AND TRANSPORT 
      5.1
      Artworks for sale are normally delivered within the number of working days specified at evawiren  Unless otherwise specifically agreed, the delivery will be made within 14 days. 
       

      5.2
      Regardless of the delivery method, the artwork must be received or picked up by the person who made the purchase in person with valid identification and order number. You will always be notified of the date and time of delivery.

       

      RETURNS
      6.1
      All purchases at evawiren.com are covered by the law (2005: 59) on distance contracts and agreements outside business premises (DAL), which means that you have the right to cancel your purchase within 14 days of receiving the artwork. This means that you have the right to cancel your purchase by notifying evawiren within 14 days of receipt of the ordered artwork (the cancellation deadline).
      6.2
      The right of withdrawal does not apply to the following types of goods: (A) Products that have been manufactured according to your instructions or which have otherwise been given a clear personal touch. The right of withdrawal does not apply, among other things, to orders that include a frame, when the frame is made to order and according to individual requests.

      (b) Damaged goods that are no longer in the same condition as at delivery.

      6.3
      In connection with an order for a work of art for which the right of withdrawal does not apply, you will receive clear information on this.

      6.4
      If you wish to undo the purchase, you must send a notice of this to evawiren via email eva.wiren@qente.se before the cancellation deadline has expired. You must enter your name, address and other relevant information, eg order number, invoice number and name of the artwork in the message.       

      6.5
      When exercising the right of withdrawal, you pay the return freight. The cost for this is SEK 1,000 for original artwork and SEK 300 for Fine Art Prints. Original artwork is insured during the entire transport, should something presumably happen the entire value will be replaced. This extra insurance is included in the price of the return shipping. The artwork must be sent back within 14 days from the date the notice of exercise of the right of withdrawal was submitted to evawiren Returns of original artwork  - You notify evawiren that you wish to return your newly purchased artwork via email eva.wiren@qente.se .
      When this is paid, book a day and time suitable for pickup. You will receive all contact information from evawiren when you announce that you wish to return your artwork. -we arrives where the artwork is located, documents the condition and packages it correctly. - Then the artwork is transported back to evawiren Returns of Fine Art Prints via Postnord are as follows: - You notify evawiren  that you wish to return your newly purchased artwork via email ieva.wiren@qente.se 

      6.6 When you cancel your purchase, evawiren repays the amount you paid for the artwork.

      6.7 evawiren will refund the amount as soon as possible, but no later than within 14 days from the date evawiren received notice from the The refund will be made to you through the payment option you chose when you made your purchase.

       

      WARRANTY AND CLAIM

      7.1
      The art presented at evawiren consists of artisanally crafted works of art and / or crafts that can have normal and different age effects. A unique work of art that is painted can have irregularities in color application which is not a fault but falls under artistic freedom. You understand and agree that the colors of the art presented at evawiren may appear different on different screens and may thus differ in color rendering in reality.

      8.1
      evawiren may link to other websites that are outside of evawiren´s control, and sites outside of evawiren´s  control may link to evawiren. Although evawiren  attempts to ensure that evawiren only links to websites that share evawiren´s personal data and security regulations under the Privacy Policy, evawiren is not responsible for the protection or confidentiality of information or personal information that you provide on other websites. You should exercise caution and read the privacy policy of the site in question.

      FORCE MAJEURE

      9.1
      evawiren is not responsible for delays caused by circumstances that evawiren could not control such as, for example, general labor conflict, war, fire, lightning, terrorist attack, changed government regulation, technical problems, faults in electricity / telecommunications / data connections and other communications or delays in subcontractor services due to circumstances stated herein. These circumstances shall constitute grounds for exemption which result in exemption from damages and other penalties. If any such situation arises, evaiwen will inform you both at the beginning and at the end of the time of the current situation. If the circumstance has been longer than two months, both You and evawiren  have the right to cancel the purchase with immediate effect.

      11.1
      If a competent court, authority or arbitration panel finds that any provision of these Terms of Sale is invalid or unenforceable, the provision in question and all other provisions shall be valid and enforceable to the extent permitted by applicable law. The provisions declared invalid or unenforceable will be replaced by relevant legal guidance and advice. APPLICABLE LAW AND DISPUTE

      12.1
      Disputes should primarily be resolved in consensus after discussion with evawiren.

      12.2
      If a dispute cannot be resolved in agreement with evawiren, you as a customer can contact the ARN (General Complaints Board), for which you can find more information on www.arn.se. In the event of a dispute, evawiren follows a decision from ARN or the corresponding dispute resolution body.

      12.3
      Disputes regarding the interpretation or application of these Terms of Sale shall be settled by a Swedish court under Swedish law with the Gothenburg District Court as the first instance.